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Lessons Learned from an Advanced Access Trial Within a Canadian Armed Forces Primary Care Clinic.
Healthc Q
June 2017
Registered nurse who has been employed with the Canadian Armed Forces as a nursing officer since 2003. He has worked in several healthcare environments, including tertiary care facilities, primary care clinics and field hospitals.
Accessibility is a key element of an effective primary care system. Literature has outlined that primary care practices have successfully employed an advanced access scheduler to improve accessibility to booked appointments and consequently enhance patient experience and outcomes. In 2015, a Canadian Armed Forces (CAF) primary care facility in Ottawa trialed an advanced access scheduler.
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