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Return on Investment for the Baccalaureate-Prepared RN in Ambulatory Care.

J Nurs Adm

March 2018

Author Affiliations: Administrative Director Clinical Operations (Ms Zolotorofe) and Assistant Professor, Bon Secours Memorial College of Nursing (Ms Daniels), Medical Home, and Vice President and Chief Clinical Officer (Mr Fortini), Bon Secours Medical Group, Bon Secours Health System, Inc, Richmond, Virginia; Associate System Chief Nurse Executive (Dr Hash), Care Delivery and Advanced Practice Systems Consultant (Dr Orsolini), and Senior Vice President and Chief Nurse & Quality Officer (Dr Mazzoccoli), Bon Secours Health System, Inc, Marriottsville, Maryland; and Executive Director (Ms Gerardi), Tennessee Nurses Association, Nashville.

Evidence supports the return on investment for an RN in ambulatory care. Utilizing RNs to their fullest potential in ambulatory practices is essential to effectively manage population health. Bon Secours Health System launched a new role, patient navigator RNs, to ensure seamless transitions of complex patients across care settings, resulting in better patient outcomes and a financial return.

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