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Community Hospital Interventions Addressing the Medical and Social Needs of Patients : Patient Perspectives From the CHART Investment Program.

J Ambul Care Manage

May 2024

Author Affiliations: Department of Health Law, Policy and Management, Boston University School of Public Health, Boston, Massachusetts (Dr Louis); The Multi-Regional Clinical Trials Center of Brigham and Women's Hospital and Harvard, Cambridge, Massachusetts (Ms Koppelman), and University of Pennsylvania School of Social Policy and Practice, Philadelphia, Pennsylvania (Dr Bachman).

Article Synopsis
  • High utilizers of acute care in nonurban areas, like much of Massachusetts, face challenges such as limited healthcare access, fragmented services, and low health literacy.
  • The study focused on the CHART investment program, which aims to improve community hospitals and transition toward value-based care.
  • Key findings revealed that CHART staff actively engaged patients in care coordination, advocated for their needs, and provided support to enhance health literacy and emotional well-being.
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