Minority group members are often taught by, treated by, and represented by White professionals in education, healthcare, and law, despite a preference for providers who share their racial or ethnic background.
The paper explores cultural barriers in relationships between White providers and minority clients, highlighting how biased expectations can affect the quality of services and outcomes for these clients.
It examines the differing goals held by White and minority professionals, pointing out the negative implications for service delivery to minorities, and discusses policy options to address the issues of underrepresentation and mismatched service providers.