When is a nurse not a nurse?

Having been a staff nurse for nearly four years, currently working in a busy A&E department and with a variety of experience and courses under my belt, I thought that I had all the answers to those searching questions that patients like to ask. Even when slightly unsure, I could still have vague answers in the knowledge that my authorita'tive uniform would hide any uncertainty. But then, quite unexpectedly, I too became 'one of them'; I became a patient.