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Can patient satisfaction with decisions predict compliance with surgery?
Otolaryngol Head Neck Surg
April 2002
Department of Otolaryngology, SUNY Health Science Center at Brooklyn and The Long Island College Hospital, NY 11201, USA.
Background: Patient satisfaction with treatment decisions is a discrete and measurable component of the satisfaction paradigm, distinct from satisfaction with health care services.
Objective: The study goal was to determine if the Satisfaction With Decision (SWD) scale, a valid and reliable 6-item survey, can predict patient compliance with surgery proposed by their otolaryngologist.
Design: Prospective study using the SWD scale plus measures of office visit satisfaction, provider satisfaction, and disease-specific quality of life.