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Nurses' Perspectives on Lean Redesigns to Patient Flow and Inpatient Discharge Process Efficiency.

Glob Qual Nurs Res

November 2018

Palo Alto Medical Foundation, Research Institute of Sutter Health, Mountain View, California, USA.

Francesca M Nicosia Linda G Park Caroline P Gray Maayan J Yakir Dorothy Y Hung

As hospitals around the world increasingly face pressure to improve efficiency, "Lean" process improvement has become a popular approach to improving patient flow. In this article, we examine nurses' perspectives on the implementation of Lean redesigns to the inpatient discharge process. We found that nurses experienced competing demands and tensions related to their time and professional roles and responsibilities as a result of Lean.

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