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Out-of-hours primary care: development of indicators for prescribing and referring.

Int J Qual Health Care

October 2007

Centre for Quality of Care Research (WOK), KWAZO 114 Radboud University Nijmegen Medical Centre, PO Box 9101, 6500 HB Nijmegen, The Netherlands.

Background: Dutch general practitioners have reorganized their out-of-hours primary health care to general practice cooperatives. Good insight into the quality of delivered medical care is important to make the accountability of health practitioners and managers transparent to society and to identify and minimize medical errors.

Objective: Development of a set of quality indicators for internal quality improvement in out-of-hours primary clinical care.

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