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Front Psychol
September 2013
Psycholinguistics, Faculty for Linguistics and Literary Studies Bielefeld University, Germany.
Recognizing the intention of others is important in all social interactions, especially in the service domain. Enabling a bartending robot to serve customers is particularly challenging as the system has to recognize the social signals produced by customers and respond appropriately. Detecting whether a customer would like to order is essential for the service encounter to succeed.
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