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Article Synopsis
  • The study examines how the technology acceptance model (TAM) relates to learning outcomes through the use of Zoom during the COVID-19 pandemic, focusing on variables like perceived ease of use (PEoU) and perceived usefulness (PU).
  • Seven out of ten hypotheses were confirmed, indicating that PEoU significantly influences PU and actual use of Zoom, while PU predicts future intentions to use it but does not correlate with perceived learning outcomes.
  • The findings suggest that training for both students and instructors on video conferencing tools is essential for improving their effectiveness in educational settings.
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