THE ROLE OF AFFECTIVE EXPERIENCE IN WORK MOTIVATION.

Based on psychological and neurobiological theories of core affective experience, we identify a set of direct and indirect paths through which affective feelings at work affect three dimensions of behavioral outcomes: direction, intensity, and persistence. First, affective experience may influence these behavioral outcomes indirectly by affecting goal level and goal commitment, as well as three key judgment components of work motivation: expectancy judgments, utility judgments, and progress judgments. Second, affective experience may also affect these behavioral outcomes directly.

The effects of regulatory tools on organizational populations.

One of the main activities of regulation is the control of market development by influencing the number of firms in an industry, their entry into an industry, and their exit from an industry. Population ecology is used as a framework for explaining both the direct and indirect effects of regulatory activity on entry, exit, and market structure. This framework is then used to derive specific propositions about regulatory effects on entry, exit, and market structure in the health maintenance organization industry.

The seasons of a CEO's tenure.

This article proposes a model of the dynamics of the CEO's tenure in office. The central argument is that there are discernible phases, or seasons, within an executive's tenure in a position, and that these seasons give rise to distinct patterns of executive attention, behavior, and, ultimately, organizational performance. The five delineated seasons are (a) response to mandate, (b) experimentation, (c) selection of an enduring theme, (d) convergence, and (e) dysfunction.

Reconceptualizing the nature and consequences of part-time work.

This article presents a theoretical framework for understanding the impact of part-time work on employees' attitudes and behaviors. A series of hypotheses also are presented to explain the varying consequences that different types of part-time employment arrangements, work-context factors, and demographic variables have on the experiences of part-time workers. Future issues for theory development and research methodology are discussed as well.

Quasi firms: strategic interorganizational forms in the health care industry.

In response to significant political, governmental, and socioeconomic changes affecting the health care industry, health care organizations are forming a wide variety of loosely coupled interorganizational arrangements. In this article, loosely coupled forms are classified according to the extent to which they are designed to achieve strategic purposes. The quasi firm is defined as a loosely coupled arrangement created to achieve long-lasting and important strategic purposes.

A life-cycle model of organizational federations: the case of hospitals.

Hospital federations are a form of multiorganizational collaboration in which a management group coordinates and directs the activities of three or more organizations. This paper introduces a life-cycle model of federations that focuses on factors that influence the transition from one stage to another.

Beyond the Steers and Rhodes model of employee attendance.

This paper presents a causal model of employee absenteeism which modifies and extends the Steers and Rhodes (1978) process model of employee attendance. A summary and critique of the Steers and Rhodes model is offered. The proposed model integrates diverse literatures regarding organization behavior and occupational health.

Diagnosis related groups: product line management within hospitals.

The hospital is viewed as a human service enterprise whose primary function is the provision of diagnostic and therapeutic medical services. Its products are the specific sets of services provided to individual patients. A system for defining hospital products based on the characteristics of patients receiving similar sets of services has been developed and is referred to as Diagnosis Related Groups (DRGs).

A review and reconceptualization of organizational commitment.

This paper argues that current, global conceptions of organizational commitment may be deficient in several respects. A review of macro approaches to the nature of organization, as well as research on reference groups and role theory, indicates that a multiple commitments approach may be more precise and meaningful. It is suggested here that employees experience several different commitments to the goals and values of multiple groups.

Professional women: are distress and disease inevitable?

The unique sources of stress for professional women are discrimination, stereotyping, the marriage/work interface, and social isolation. The behavioral, physiological, and psychological consequences of mismanaged stress are examined and four preventive stress management moderators specifically for professional women suggested. These moderators that influence the stress-strain relationships are a mentor, locus of control, self-confidence, and self-awareness.

A theory of organizational response to hospital regulation: a reply to Smith and Mick.

Smith and Mick identify four basic problems with the theory the present writers developed to explain organizational responses (in this case the behavior of hospitals) to regulation. They challenge the basic assumption regarding autonomy, disagree with the implied cause and effect relations between organizational response and regulation, criticize the omission of goals, and claim that the theory has only limited generality. In so doing they state that their primary concern is with "improving our understanding of the limitations and benefits of the theory.

A theory of organizational response to hospital regulation: a reply.

A recently published general theory of organizational response to regulation is examined. A number of problems are observed in regard to the basic assumption underlying the theory, the directionality of predicted relationships forming the theory, the exclusion of goal attainment as a realistic motivation for managing, and the generality of the theory.

Increasing performance appraisal effectiveness: matching task types, appraisal process, and rater training.

The search for one best performance appraisal format ignores differences among jobs. A performance appraisal system tailored to fit ratee task characteristics is proposed. This approach, which involves systems designed to deal with tasks where both availability of reliable and valid performance measures and knowledge of the transformation process may be either high or low, is expected to increase the relationship between observational accuracy and accuracy in rating performance, as well as to improve ratees' future performance.

The role of inferential accuracy in performance rating.

The presence of shared implicit theories of performance is used in explaining the failure of behavioral anchors to improve performance ratings. It is proposed that efforts to improve rating accuracy also will be hampered by a preoccupation with observation. Instead, attention needs to be focused on the inferential accuracy of the rater and the cognitive processes and implicit theories upon which raters rely.

Interorganizational cooperation and decision making autonomy in a consortium multihospital system.

This paper discusses interorganizational relationships within one type of multihospital system, a consortium. Reasons for the development of this type of system are presented. Hypotheses are proposed explaining how the general strategic-level decisions of hospitals may be influenced as a result of consortium affiliation.

The Japanese management theory jungle.

Many competing hypotheses have been advanced to account for the apparent effectiveness of Japanese management practices. The present review of some of the leading theories attempts to classify and clarify the state of knowledge of Japanese management. Although each theory may be correct as a partial explanation of Japan's success, no single conceptualization has captured the complexity of Japan's managerial achievement.

Optimal and dysfunctional turnover: toward an organizational level model.

Dysfunctional turnover is defined here as the level that produces a divergence between the organization's optimal balance of costs associated with turnover and the costs associated with retaining employees. Under this approach, the optimal level of aggregate turnover for most organizations will be (1) greater than zero and (2) variable across organizations, contingent on particular factors influencing retention costs and quit propensities. The model presented posits that individual, organizational, and environmental attributes influence individual quit propensities of employees and, hence, expected turnover rates for the organization.

The influence of the physical environment in offices.

Physical settings in offices have largely been ignored by managers and scholars. Physical settings can influence behavior in numerous ways. This paper pulls together relevant research and writing and examines it in terms of the physical structure, physical stimuli, and symbolic artifacts that comprise office settings.

Mingling decision making metaphors.

Organizational decisions provide conceptual playing fields wherein scientists adhering to rival theories based on different metaphors skirmish in-decisively. Organizational decisions, however, are also empirical arenas wherein practitioners espousing discordant theories-in-use reconcile their differences pragmatically. Practitioners' decision-making metaphors encountered while studying capital budgeting suggest how disjoint perspectives are assimilated and shifts from instrumental to symbolic actions are triggered.

Work and nonwork influences on health: a research agenda using inability to leave as a critical variable.

A basic path analytic model of stressor-health relationships is formulated from a multidisciplinary literature base. Work, nonwork, and individual difference variables act as exogenous stressors influencing endogenous job and life satisfaction variables, which are then posited to influence health variables. Inability to leave is added to the model as a means of more completely integrating a research framework investigating work and nonwork influences on health.

The role of goal acceptance in goal setting and task performance.

Goal setting has been widely used to enhance work motivation. This paper discusses the importance of goal acceptance in moderating goal setting effects and shows how workers' acceptance of goals can be influenced at various stages of the progression from goal setting to goal attainment. A heuristic organization of goal acceptance strategies is proposed as a basis for extending the theoretical framework underlying goal setting research.

Motivating the client/employee system as a service production strategy.

Productivity improvement in service organizations is of major concern to managers as one way of countering escalating costs. In service organizations in which the client/customer is directly involved in the production function, improved performance can be secured by viewing the client/customer as a "partial" employee. This proposition in turn leads to the suggestion that productivity gains can be realized for services by expanding conventional motivation concepts to include the client/customer.

Employer-employee based quality circles in Japan: human resource policy implications for American firms.

This paper traces the development of the quality circle in Japan with reference to such traditions as permanent employment, nenko (seniority-based compensation), enterprise unionism, and management paternalism. Quality circles are examined as tools for motivating employees, reducing labor turnover, effecting employee "career expansion," and allowing employee participation in job redesign.

A theory of organizational response to regulation: the case of hospitals.

This paper presents a general theory of organizational response to regulation, a theory that integrates adaptation and mutual selection perspectives. Two major forms of regulation in the hospital industry, certificate of need and rate review, are examined. Hypotheses are derived concerning the nature and timing of the various adjustments hospitals make both in internal organizational arrangements and in patterns of interorganizational activity in the face of regulatory constraints.