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Prof Inferm
July 2013
D.ssa Magistrale, Infermiera Pediatrica, Ufficio Qualità e Formazione, A.O. Consorziale Universitaria, Bari.
A "pilot" training course entitled "Communication as a step in cure " was organized by the University Hospital of Bari and other organs with the aim of improving and increasing knowledge of the techniques , instruments and information involved in good communication and was articulated in several meetings. At the end of the course, participants were asked to assess the results obtained: some critical points were identified and suggestions were made to improve the level of communication between health professional and patients.
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