The study investigates VA cardiovascular clinicians' attitudes towards quality-of-care processes, clinical outcomes, and healthcare value through interviews with 31 providers from various VA hospitals.
Most participants were aware of process-of-care measurements and utilized regular feedback to modify their practices, but fewer used clinical outcomes data and almost none used value data to inform decision-making.
The findings suggest that while there is enthusiasm for quality measurement efforts, the limited use of clinical outcomes and value data could lead to inefficiencies and potentially impact patient care negatively.