Evaluation of a workplace redesign of a grocery checkout system.

The aim of this study was to evaluate the effects on the working postures and movements of a cashier when two different locations of the scales (one to the left of the cashier, the other under the conveyer belt in front of the cashier) were used in a grocery checkout system. Two cashiers (of average stature and short stature) were videotaped while working, in both sitting and standing working positions. Analysis of the video tapes was performed using the WOPALAS method and video observations. The results of the study show that the design of the checkout system with the scales under the conveyer belt provides a more favourable working position for both the taller and the shorter cashier. Additionally, the results indicate that a standing position is more favourable than a sitting one for the taller cashier while for the shorter cashier the sitting position is better.