Experiences of critical care nurses in telephone triage positions.

Dimens Crit Care Nurs

After Hours Care Program, Children's Hospital, Denver, Colorado 80218, USA.

Published: May 1999

Critical care nurses have valuable experience making critical judgments, using protocols, and working autonomously. These and other skills make critical care nurses good candidates for the new nursing positions in telephone triage being generated as managed-care systems expand. This investigator describes the experiences of critical care and medical/surgical nurses who make the transition to telephone triage nurse roles.

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http://dx.doi.org/10.1097/00003465-199801000-00003DOI Listing

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