A small group approach was implemented to meet the educational and emotional needs of a Hispanic prenatal hospital population, which staff characterized as hysterical and hard to manage during labor and delivery. Group sessions revealed that this behavior was due largely to lack of preparation and emotional support. Staff-patient communication improved, enhancing the quality of the medical care provided.

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http://dx.doi.org/10.1111/j.1939-0025.1977.tb01279.xDOI Listing

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