Managing the perceptions of patient wait time.

J Am Dent Assoc

University of Florida College of Dentistry, Department of Community Dentistry, Gainesville 32610.

Published: January 1994

AI Article Synopsis

  • Patients' perceptions of waiting time in dental offices significantly influence their overall satisfaction with the service.
  • Traditional methods for managing these perceptions are examined, highlighting their effectiveness.
  • The text also introduces innovative strategies aimed at improving how patients view their wait time.

Article Abstract

Patients' perception of waiting time in the dental office can greatly affect their satisfaction of service. Traditional approaches to managing patient perceptions of wait time are discussed, and some new strategies are explored.

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Source
http://dx.doi.org/10.14219/jada.archive.1994.0018DOI Listing

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