AI Article Synopsis

  • The article outlines the main structures, processes, and principles that Mid Trent College utilized to adopt total quality management.
  • It also explores the staff's responses and reactions to the implementation of these management practices.
  • The focus is on how these elements contributed to improving quality within the college's operations and overall educational environment.

Article Abstract

This article describes the key structures, processes and principles that have been used by the Mid Trent College to implement total quality management and examines some of the staff reactions to the implementation.

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Source
http://dx.doi.org/10.12968/bjon.1994.3.19.1011DOI Listing

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