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How can effective communication help radiographers meet the expectations of patients-COMMUNICATION-a joint statement by the ESR & EFRS.
Insights Imaging
December 2024
European Society of Radiology Patient Advisory Group (ESR-PAG), Vienna, Austria.
The Patient Advisory Group (PAG) of the European Society of Radiology, in collaboration with the European Federation of Radiographer Societies (EFRS), aims to highlight, in this short paper, the important role that communication plays when trying to meet patients' expectations throughout their imaging journey in a radiology department. The interactions with radiography professionals carrying out diagnostic or interventional procedures are critical in supporting high-quality patient care and patients' expectations. The key areas of consideration have been summarised in an easy-to-remember mnemonic: COMMUNICATION.
View Article and Find Full Text PDFEvaluation of the effect of a communication skills course on medical students' attitude towards patient-centered care: a prospective study.
PeerJ
December 2024
Department of Family and Community Medicine, College of Medicine and Health Sciences, Arabian Gulf University, Manama, Bahrain.
Background: This study aims to examine whether a communication skills course (Early Clinical Exposure-ECE) might support shaping medical students' attitudes towards patient-centered care at Taibah University, Saudi Arabia. Attitudes were measured before and after the course using the Patient Practitioner Orientation Scale (PPOS), which assesses students' orientation towards patient-centeredness.
Methods: This prospective observational study collected data at two points: the start of year two and the start of year four from the same cohort.
Visualizing Empathy in Patient-Practitioner Interactions Using Eye-Tracking Technology: Proof-of-Concept Study.
JMIR Form Res
December 2024
School of Business, Sungkyunkwan University, 25-2 Sungkyunkwan-ro, Jongno-gu, Seoul, 03063, Republic of Korea, 82 822-760-0479.
Article Synopsis
- Effective communication between healthcare providers and patients is crucial for positive health outcomes, yet the role of clinical empathy as a practical skill has been largely overlooked.* -
- The study used eye-tracking technology to examine the relationship between practitioners' empathy scores and their actual gaze behavior during patient interactions, emphasizing the significance of focusing on specific areas, like a patient's mouth, to enhance perceived empathy.* -
- Results indicate that both task-oriented and socially oriented forms of empathy are vital for meeting patients' expectations, highlighting the need to integrate verbal and nonverbal communication skills into medical education for improved healthcare delivery.*
Uncovering the components of therapeutic empathy through thematic analysis of existing definitions.
Patient Educ Couns
February 2025
Department of Medicine, University of British Columbia, Vancouver, British Columbia, V5Z 1M9 Canada.
Objectives: To identify the components of therapeutic empathy based on a review of existing definitions.
Methods: A search for therapeutic empathy definitions was conducted in two stages. First, a list of empathy definitions from within healthcare contexts was compiled using existing systematic reviews and a database of empathy definitions.
Investigating health professionals' perspectives and experiences of food security-related conversations in diabetes care.
Diabet Med
November 2024
NHS Grampian, JJR Macleod Centre for Diabetes Endocrinology and Metabolism, Foresterhill, Aberdeen, UK.
Aims: Household food insecurity (FI) is a serious public health concern and disproportionately affects people living with chronic health conditions, undermining diabetes self-management. Little is known about healthcare professionals' (HCPs) experiences of supporting people affected by diabetes and FI, and no national guidelines incorporate consideration of FI within UK diabetes care. A qualitative study of NHS HCPs' consideration of FI within diabetes care, and the extent to which it informs their clinical practice, was undertaken.
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