This paper reports research representing part of a systematic effort to operationalize ethnic issues in service delivery. An attitude scale was developed and applied to a national sample of child welfare workers and to minority workers in innovative ethnic settings. Significant differences were found related to sample, age, ethnicity, and agency type.
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| http://dx.doi.org/10.1111/j.1939-0025.1978.tb01297.x | DOI Listing |
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