Peer-to-peer tele-consultative services for critical care, Afghanistan, Kenya, Pakistan, United Republic of Tanzania.

Objective: To develop a tele-intensive care service providing peer-to-peer teleconsultation for physicians in remote and resource-constrained health-care settings for treatment of critically ill patients, and to evaluate the outcomes of the service.

Methods: The Aga Khan University started the coronavirus disease 2019 (COVID-19) tele-intensive care unit in 2020. A central command centre used two-way audiovisual technology to connect experienced intensive care specialists to clinical teams in remote hospital settings. The service, always available, used messaging applications and telephone calls. Coverage was later extended to other medical, neonatal, paediatric and surgical patients requiring critical care.

Findings: Between June 2020 and December 2023, the service provided 6014 teleconsultations to manage 1907 patients in 109 medical facilities, mostly in Pakistan and also Afghanistan, Kenya and United Republic of Tanzania. Of the 1907 patients, 652 (34.4%) had COVID-19 and 1244 (65.6%) had other illnesses. The mean duration of teleconsultations was 14.5 min. Of 581 patients for whom outcome data were available, 204 (35.1%) died. Multivariate multinomial logistic regression showed the odds of death decreased with increased number of consultations (> 3) per patient (adjusted odds ratio (aOR): 0.28; 95% confidence interval, CI: 0.16-0.48), and increased number of recommendations (≥ 5) per consultation (aOR: 3.09; 95% CI: 1.08-8.84).

Conclusion: Our tele-intensive care service helped manage critically ill patients in regions where intensive care had not previously been available. While research on the clinical impact of this model is needed, decision-makers should consider its use to increase provision of critical care in remote and resource-constrained health-care settings.