The World of Welcome (WOW) program, launched by Hamad Medical Corporation (HMC) in Qatar in 2011, represents a pioneering effort to integrate hospitality principles into healthcare. The program was designed to improve patient and staff experiences in a diverse, multicultural environment. The WOW program was developed to focus on key hospitality values, such as professionalism, empathy, and communication, offering training in multiple languages, including English, Arabic, Hindi, and Malayalam. This approach fostered inclusivity and cultural sensitivity, addressing the unique opportunities of Qatar's demographic composition, where the vast majority of the population comprises expatriates from different cultural and linguistic backgrounds. The initiative expanded under the broader "World of Hospitality" (WOH) umbrella, offering additional programs focused on enhancing patient experience, managing communication, and leadership development. The WOW program has become a model for how healthcare systems, especially in multicultural settings, can integrate hospitality principles to foster a more inclusive, patient-centered, and professional environment, offering valuable insights for healthcare providers globally.
Download full-text PDF |
Source |
|---|---|
| http://www.ncbi.nlm.nih.gov/pmc/articles/PMC11775285 | PMC |
| http://dx.doi.org/10.7759/cureus.76588 | DOI Listing |
Publication Analysis
Top Keywords
Similar Publications
Qatar's Journey to Integrating Hospitality Into Healthcare Excellence.
Cureus
December 2024
Nursing and Midwifery Research Department, Hamad Medical Corporation, Doha, QAT.
The World of Welcome (WOW) program, launched by Hamad Medical Corporation (HMC) in Qatar in 2011, represents a pioneering effort to integrate hospitality principles into healthcare. The program was designed to improve patient and staff experiences in a diverse, multicultural environment. The WOW program was developed to focus on key hospitality values, such as professionalism, empathy, and communication, offering training in multiple languages, including English, Arabic, Hindi, and Malayalam.
View Article and Find Full Text PDFPrecise morphology control of all-organic core-shell droplets for synthesis of microencapsulated phase change materials through AC electric fields.
J Colloid Interface Sci
January 2025
National Key Laboratory of Science and Technology on Aero-Engine Aero-Thermodynamics, Research Institute of Aero-Engine, Beihang University, Beijing 100191, China. Electronic address:
Hypothesis: Complex emulsions usually consist of aqueous phases, like oil-in-water-in-oil (o/w/o) and water-in-oil-in-water (w/o/w), serving foundational roles in colloid science. Oil-in-oil-oil (o/o/o) emulsions offer new avenues for non-aqueous reagents but face challenges in balancing the forces between multiple organic phases.
Experiments: In this work, we generate o/o/o emulsions by integrating an AC electric field with a double cross-junction microchannel.
Enhanced Immunogenicity of Foot-and-Mouth Disease Virus-like Particles Using a Water-in-Oil-in-Water Adjuvant.
Vaccines (Basel)
December 2024
Institute of Veterinary Immunology & Engineering, Jiangsu Academy of Agricultural Sciences, Nanjing 210014, China.
Background: Foot-and-mouth disease (FMD) causes significant economic losses, prompting vaccination as a primary control strategy. Virus-like particles (VLPs) have emerged as promising candidates for FMD vaccines but require adjuvants to enhance their immunogenicity. In this study, we evaluated the immunogenicity of a VLP-based vaccine with a water-in-oil-in-water (W/O/W) emulsion adjuvant, named WT.
View Article and Find Full Text PDFThe ten-year cardiovascular disease risk prediction among primary healthcare workers using the office-based globorisk tool: A cross-sectional study.
Med J Malaysia
January 2025
Occupational and Safety Unit, Selangor State Health Department, Ministry of Health, Selangor, Malaysia.
Introduction: Cardiovascular diseases (CVDs) remain to be the leading cause of premature mortality worldwide, and healthcare workers (HCWs) are potentially at risk for developing CVDs. Office-based Globorisk is a ten-year risk prediction tool for CVDs risk scores. This present study aims to determine the prevalence of CVDs risk and risk factors associated with moderate-high CVDs risk among primary HCWs in government health clinics in Selangor.
View Article and Find Full Text PDFAssociations between vaping during pregnancy and perinatal outcomes: A systematic review and meta-analysis.
J Hazard Mater
December 2024
Alberta Respiratory Centre, Division of Pulmonary Medicine, Department of Medicine, University of Alberta, Edmonton, Alberta, Canada; Bagchi School of Public Health, Ahmedabad University, Ahmedabad, India. Electronic address:
Despite numerous studies linking prenatal vaping to adverse perinatal outcomes, a systematic assessment for critical comparison remains absent. To investigate these associations, we conducted a systematic search of studies assessing perinatal outcomes in mothers and/or neonates exposed to vaping during pregnancy compared to those in women without prenatal vaping exposure through MEDLINE, EMBASE, Scopus, Web of Science, Cochrane Library, PROSPERO, and Google Scholar until July 5, 2024. We performed inverse-variance random-effects meta-analyses for maternal and neonatal outcomes of 23 studies with a total of 924,376 participants with 7552 reporting vaping-only use during pregnancy.
View Article and Find Full Text PDFWant AI Summaries of new PubMed Abstracts delivered to your In-box?
Enter search terms and have AI summaries delivered each week - change queries or unsubscribe any time!