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Developing and Testing Training Resources to Improve Social Connectedness With Homebound Older Adults Who Receive Home-Delivered Meals. | LitMetric

AI Article Synopsis

  • Social isolation significantly affects homebound older adults, especially those receiving home-delivered meals.
  • A human-centered design approach was used to create training resources for meal-delivery drivers to enhance their interactions with clients.
  • A survey of 94 drivers showed a significant increase in their intention to engage in meaningful conversations with older adults, indicating the potential effectiveness of the training resources.

Article Abstract

Social isolation is disproportionately experienced by homebound older adults, including those who receive home-delivered meals. We used a three-phase, human-centered design approach to create and evaluate training resources focused on social isolation for meal-delivery drivers. We hypothesized that these training resources would increase meal-delivery drivers' behavioral intentions to have meaningful interactions with their clients. Working with subject matter experts and meal-delivery drivers, our team developed and produced a training video and website and evaluated the resources with a sample of meal-delivery drivers in Rhode Island, Texas, and Mississippi via an online survey. Respondents ( = 94) were 64% female, 65% age 55+, and 79% white. Respondents reported improved ( < .001) agreement with the main outcome, "I intend to regularly have meaningful social conversations with the clients I see." Through these scalable training resources, drivers may increase their intention to have meaningful conversations with older adults at risk for social isolation.

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Source
http://dx.doi.org/10.1177/07334648241306176DOI Listing

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