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The Development and Validation of an Artificial Intelligence Chatbot Dependence Scale. | LitMetric

AI Article Synopsis

  • A surge in AI chatbots has led to increased usage among people, raising concerns about dependence on these tools.
  • Researchers conducted a study to create and validate a reliable scale to measure AI chatbot dependence using prior research and interviews.
  • The developed scale includes eight items, shows good reliability and validity, and can effectively assess how reliant individuals have become on AI chatbots in their everyday activities.

Article Abstract

In recent years, a plethora of artificial intelligence (AI) chatbots have been developed and made available to the public. Consequently, an increasing number of individuals are integrating AI chatbots into their daily lives for various purposes. This trend has also raised concerns regarding AI chatbot dependence. However, a valid and reliable scale to assess AI chatbot dependence is yet to be developed. Therefore, this study was designed to develop and validate an AI chatbot dependence scale. We obtained initial items from previous publications and in-depth interviews. Subsequently, item analysis, exploratory factor analysis (EFA), confirmatory factor analysis (CFA), reliability, and validity analyses were performed to validate the AI chatbot dependence scale. Seventeen items underwent item analysis and EFA, resulting in a single-factor model with eight items explaining 58.42% of the total variance. The CFA indicated that our AI chatbot dependence scale had acceptable model fitting indices, with standardized loadings ranging between 0.50 and 0.76. In addition, this scale exhibited good reliability and validity. Thus, the current AI chatbot dependence scale can effectively evaluate individuals' dependence on AI chatbots in their daily lives.

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Source
http://dx.doi.org/10.1089/cyber.2024.0240DOI Listing

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