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People Overestimate How Much Gossiping Encourages Listeners' Self-Disclosure. | LitMetric

AI Article Synopsis

  • Gossip is common, and people have various reasons for engaging in it, including a newly identified factor: the tendency of tellers to think that gossip will make listeners share more personal information than it actually does.
  • This overestimation is specific to gossip situations and highlights differences in focus between tellers, who feel trustworthy, and listeners, who worry about being gossiped about.
  • The study not only uncovers this misjudgment but also offers practical strategies to help reduce the overconfidence of tellers in their gossip's impact and improve how gossip is managed.

Article Abstract

Gossip is ubiquitous. People gossip for several reasons. Beyond well-studied explanations, we propose an underexplored reason: tellers overestimate the extent to which gossiping encourages listeners' self-disclosure. This overestimation is observed for gossip but not for nongossip, and for self-disclosure but not for disclosing information unrelated to oneself. We also document that tellers' overestimation arises because tellers (vs. listeners) focus more on the trust that they convey to listeners by gossiping, whereas listeners (vs. tellers) focus more on their concerns about being the target of gossip in the future. This study identifies a novel misprediction and contributes to the literature on gossip by revealing a new motivation underlying gossiping. Practically, it provides an effective debiasing approach to mitigate tellers' overestimation and consequently manage gossip.

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Source
http://dx.doi.org/10.1177/01461672241293832DOI Listing

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