Description of a telehealth mental health programme in the framework of the COVID-19 pandemic in Colombia.

Rev Colomb Psiquiatr (Engl Ed)

Instituto de Investigaciones Médicas, Facultad de Medicina, Universidad de Antioquia, Medellín, Colombia; Grupo Académico de Epidemiología Clínica (GRAEPIC), Colombia.

Published: August 2024

AI Article Synopsis

  • The Universidad de Antioquia's LivingLab developed a telehealth mental health programme during the COVID-19 pandemic to provide care and evaluate patient satisfaction.
  • From March 2020 to August 2021, the programme treated over 10,000 patients, with the majority diagnosed with depressive, anxiety, and psychotic disorders, and conducted more than 6,000 telehealth visits.
  • Patient satisfaction was high, with over 93% indicating they would recommend the service, suggesting the programme’s effectiveness and potential for broader adoption in mental health care.

Article Abstract

Background: A telehealth mental health programme was designed at the LivingLab of the Faculty of Medicine of the Universidad de Antioquia [University of Antioquia].

Objectives: To describe the development and operation of the programme and evaluate the satisfaction of the patients treated during the COVID-19 pandemic in 2020 and 2021.

Methods: Descriptive study that details the development of the programme. Data were extracted from medical records to describe the patients who were treated. A satisfaction scale was applied to a random sample and the data were summarised with descriptive statistics.

Results: In March 2020 and August 2021, 10,229 patients were treated, with 20,276 treated by telepsychology and 4,164 by psychiatry, 1,808 by telepsychiatry and 2,356 by tele-expertise, with a total of 6,312 visits. The most frequent diagnoses were depressive (36.8%), anxiety (12.0%), and psychotic (10.7%) disorders. Respondents were satisfied to the point that more than 93% would recommend it to another person.

Conclusions: The LivingLab telehealth mental health programme allowed for the care of patients with mental health problems and disorders in Antioquia during the first two years of the COVID-19 pandemic, and there was a high degree of satisfaction among the beneficiaries. Therefore it could be adopted in mental health care.

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Source
http://dx.doi.org/10.1016/j.rcpeng.2022.04.003DOI Listing

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