AI Article Synopsis
- A qualitative study involving four healthcare professionals and eight HIV patients in the UK was conducted to explore ways to improve communication during routine healthcare consultations.
- Participants' responses were analyzed to identify themes that could enhance patient-clinician interactions, revealing important areas for future tool and service design.
- Three main themes emerged: the importance of a trusting patient-clinician relationship, the need for better psychosocial self-reporting, and challenges patients face in sharing information online, particularly regarding privacy and security concerns.
Article Abstract
We report on a qualitative Group Survey study involving four healthcare professionals (HCPs) and eight people living with HIV who were recipients of care in the United Kingdom (UK). The survey aimed to bring participants' perspectives into dialogue and establish consensus about how communication between HCPs delivering HIV care and their patients could be improved in the context of the routine care consultation. Responses from both parties were anonymously collated, thematically analysed, and shared back with participants in two subsequent survey rounds to support consensus-building on matters of concern and identify thematic insights. In this paper, we report three themes for informing future designs of tools and services to support communication between patients and HCPs: Patient-clinician relationship for trusted sharing; Self-reporting psychosocial information to support Whole-person care; and Perceived barriers for online trusted sharing with HCPs. Our findings highlight key areas of concern and further investigation is needed to understand how self-reported information may be meaningfully captured, interpreted and processed by HCPs in ways that are trusted by patients who voice privacy and security concerns.
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| http://dx.doi.org/10.1080/09540121.2023.2282034 | DOI Listing |
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