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Information Management in Hospital Unit Daily Operations: A Descriptive Study With Nurses and Physicians. | LitMetric

Information Management in Hospital Unit Daily Operations: A Descriptive Study With Nurses and Physicians.

Comput Inform Nurs

Author Affiliations: Department of Nursing Science (Ms von Gerich and Dr Peltonen), University of Turku, and Turku University Hospital (Dr Peltonen), Finland.

Published: August 2024

AI Article Synopsis

  • - The study investigates how nursing and medical professionals manage information during the daily operations of hospital units, which often involve unexpected changes and interruptions.
  • - Through interviews with 34 operational leaders (nurses and physicians), the research identified both strengths, like established procedures and digital tools, and areas needing improvement, such as information quality and technology use.
  • - The findings suggest that despite past efforts to enhance information management, more user-centered strategies and systematic approaches are necessary to better support healthcare professionals in their work.

Article Abstract

Operations management of a hospital unit is a shared activity involving nursing and medical professionals, characterized by suddenly changing situations, constant interruptions, and ad hoc decision-making. Previous studies have explored the informational needs affecting decision-making, but only limited information has been collected regarding factors affecting information management related to the daily operations of hospital units. The aim of this study was to describe the experiences of nursing and medical professionals of information management in the daily operations of hospital units. This qualitative study consists of interviews following the critical incidence technique. Twenty-six nurses and eight physicians working in operational leadership roles in hospital units were interviewed, and the data were subjected to thematic analysis. The data analysis showed that strengths of current systems were organizational operational procedures, general instruments supporting information management, and a digital operations dashboard, whereas opportunities for improvement included the information architecture, quality of information, and technology use. The study findings highlight that despite several decades of efforts to provide solutions to support information management in hospital daily operations, further measures need to be taken in developing and implementing information systems with user-centered strategies and systematic approaches to better support healthcare professionals.

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Source
http://dx.doi.org/10.1097/CIN.0000000000001142DOI Listing

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