Leaders in health-system pharmacy are challenged to minimize costs, maximize revenue, and maintain or improve quality while simultaneously expanding services. Strong command of productivity and workload measurement is necessary to achieve these goals. This article reviews foundational pharmacy productivity concepts and key terminology, reviews historical pharmacy productivity models and their limitations, and considers new and evolving pharmacist productivity models.

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http://www.ncbi.nlm.nih.gov/pmc/articles/PMC11089615PMC
http://dx.doi.org/10.1310/hpj5101-89DOI Listing

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