AI Article Synopsis
- Case management (CM) aims to improve care for patients with complex needs, but its implementation often faces challenges, particularly in gaining support from stakeholders and changing provider practices.
- The commentary discusses difficulties such as selecting the right case managers and dealing with staff turnover, which can hinder effective implementation.
- It advocates for using collective leadership strategies to enhance collaboration, communication, and stakeholder engagement, drawing insights from the PriCARE research program to support future healthcare interventions.
Article Abstract
Case management (CM) is an intervention for improving integrated care for patients with complex care needs. The implementation of this complex intervention often raises opportunities for change and collective leadership has the potential to optimize the implementation. However, the application of collective leadership in real-world is not often described in the literature. This commentary highlights challenges faced during the implantation of a CM intervention in primary care for people with complex care needs, including stakeholders' buy-in and providers' willingness to change their practice, selection of the best person for the case manager position and staff turnover. Based on lessons learned from PriCARE research program, this paper encourages researchers to adopt collective leadership strategies for the implementation of complex interventions, including promoting a collaborative approach, fostering stakeholders' engagement in a trusting and fair environment, providing a high level of communication, and enhancing collective leadership attitudes and skills. The learnings from the PriCARE program may help guide researchers for implementing complex healthcare interventions.
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|---|---|
| http://www.ncbi.nlm.nih.gov/pmc/articles/PMC10882827 | PMC |
| http://dx.doi.org/10.1186/s13690-024-01258-9 | DOI Listing |
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