Background: Training in speaking up skills for nursing professionals provides the groundwork for promoting a culture of curiosity and inquiry. At the foundation of speaking up is psychological safety for team members to disagree, offer alternative ideas, and ask questions.
Method: A large-scale training session, Finding Your Voice: Speaking Up & Listening Skills, was designed and delivered to 1,306 nurses at an academic medical center.
Results: Most participants reported that the session met the training goals (97%). There was an increase in participants' confidence in speaking up (pretraining 69% ± 19%; posttraining 73% ± 15%; < .0001), and listening (pretraining 68% ± 19%; post-training 74% ± 15%; < .0001). Leaders showed greater increases in confidence in listening and responding to nurses speaking up (leaders 5.6% vs. nonleaders 4.2%, < .00001).
Conclusion: Nurses benefited from an interactive educational experience by practicing strategies for speaking up and listening. .
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http://dx.doi.org/10.3928/00220124-20240201-05 | DOI Listing |
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