Rapid Access Scheduler: A Web-Based System for Direct Provider Scheduling to Pediatric Neurology.

Neurol Clin Pract

Department of Pediatrics (TS, JZ, GRN, JLB); Division of Pediatric Neurology (JZ, GRN, JLB), Department of Pediatrics, University of Utah School of Medicine; and Brain and Spine Center (JLB), Primary Children's Hospital, Intermountain Healthcare; Salt Lake City, UT.

Published: February 2024

AI Article Synopsis

  • Access to pediatric neurology care is often limited and can have long wait times, leading to the need for a more efficient referral process.
  • A new web-based system called "Rapid Access Scheduler" (RASr) was created, allowing outside providers to directly schedule appointments for pediatric neurology using a user-friendly calendar view.
  • This innovative approach gives outside providers more control over scheduling, improves visibility of available appointment slots, and helps keep families informed about their care in a timely manner.

Article Abstract

Purpose Of Review: Access to pediatric neurology care is limited, and outpatient waits can exceed 6 months. The referral process is often complex and burdensome. Our objective was to trial a program for scheduling access to pediatric neurology, to be controlled and accessed directly by outside providers.

Recent Findings: We developed a web-based automated system, "Rapid Access Scheduler" (RASr), for direct scheduling by outside providers. RASr is built around a calendar view that allows the provider to see and reserve an available slot at the time of care. Once a slot is reserved, the scheduling team contacts the family to finalize scheduling.

Summary: The RASr system is a novel approach for facilitating pediatric neurology patient access through direct scheduling by outside providers using a web-based portal. Advantages of this include control and responsibility by outside providers, easy visibility of availability, and opportunity to inform patients and families at their point-of-care.

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Source
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC10752574PMC
http://dx.doi.org/10.1212/CPJ.0000000000200233DOI Listing

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