The patient safety culture is key to ensuring patient safety in healthcare organizations. The triage environment is inherently demanding for patient safety and is characterized by high stress, rapid decision-making, and quick action. In several countries, including Slovenia, there is a lack of studies on the patient safety culture among triage nurses. This study aimed to assess the perceptions of the patient safety culture among triage nurses. A cross-sectional survey design was used. The Emergency Medical Services-Safety Attitudes Questionnaire, distributed to triage nurses, was used to collect data. A total of 201 triage nurses participated in this study. The results revealed that the overall average perception of the patient safety culture was 57.27% ( = 57.27), indicating that the perception of the patient safety culture among triage nurses in the emergency department was non-positive and requires improvement. "Job Satisfaction" received the highest score (63.18%; = 17.19), while "Working Conditions" received the lowest (49.91%; = 17.37). The perception of positive and negative safety culture responses was statistically significant for age ( (3) = 17.750, ≤ 0.001), education ( (2) = 6.957, = 0.031) and length of working experience ( (3) = 8.875, = 0.031). The findings emphasize the significance of improving the safety culture in relation to several areas of patient care during the triage process. This research serves as a crucial foundation for enhancing patient safety in triage, providing quality care, and reducing adverse events.
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| http://www.ncbi.nlm.nih.gov/pmc/articles/PMC10742489 | PMC |
| http://dx.doi.org/10.3390/healthcare11243155 | DOI Listing |
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