Purpose: To examine healthcare service development needs for persons experiencing homelessness from the perspective of frontline staff at a homeless shelter in Montreal, Quebec.

Design: Qualitative descriptive design.

Methods: Purposive sampling, semi-structured interviews with frontline shelter staff ( = 8), and thematic analysis.

Findings: Themes included: 1) Challenges meeting healthcare service needs in a shelter environment. 2) Visions for improving healthcare services while accounting for health issues and barriers to care. 3) Participants' own knowledge gaps around health and healthcare services.

Conclusions: Future research should emphasize this group's crucial role in homelessness healthcare services development.

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Source
http://dx.doi.org/10.1080/07370016.2023.2256307DOI Listing

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