AI Article Synopsis
- - A chatbot consent tool was developed to ease the workload on study staff for a national genomics research study, using an approved automated script for consent.
- - Prospective participants using the chatbot completed the consent process faster than those having traditional conversations, with no significant differences in the overall consent rates, and higher completion rates for the chatbot users.
- - The study concluded that chatbots can effectively deliver consent information while maintaining participant understanding and satisfaction, suggesting their potential to streamline consent in large research projects.
Article Abstract
Objective: We implemented a chatbot consent tool to shift the time burden from study staff in support of a national genomics research study.
Materials And Methods: We created an Institutional Review Board-approved script for automated chat-based consent. We compared data from prospective participants who used the tool or had traditional consent conversations with study staff.
Results: Chat-based consent, completed on a user's schedule, was shorter than the traditional conversation. This did not lead to a significant change in affirmative consents. Within affirmative consents and declines, more prospective participants completed the chat-based process. A quiz to assess chat-based consent user understanding had a high pass rate with no reported negative experiences.
Conclusion: Our report shows that a structured script can convey important information while realizing the benefits of automation and burden shifting. Analysis suggests that it may be advantageous to use chatbots to scale this rate-limiting step in large research projects.
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Source |
|---|---|
| http://www.ncbi.nlm.nih.gov/pmc/articles/PMC10797258 | PMC |
| http://dx.doi.org/10.1093/jamia/ocad181 | DOI Listing |
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