The Relationship Between Patient Safety Culture and the Intentions of the Nursing Staff to Report a Near-Miss Event During the COVID-19 Crisis.

J Nurs Care Qual

Departments of Nursing (Dr Idilbi) and Health Systems Management (Dr Rashkovits), Max Stern Yezreel Valley Academic College, Emek Yezreel, Israel; Galilee Medical Center, Nahariya, Israel (Dr Idilbi and Mss Dokhi and Malka-Zeevi); and University of Haifa, Haifa, Israel (Ms Dokhi).

Published: May 2023

Background: Reporting a near-miss event has been associated with better patient safety culture.

Purpose: To examine the relationship between patient safety culture and nurses' intention to report a near-miss event during COVID-19, and factors predicting that intention.

Methods: This mixed-methods study was conducted in a tertiary medical center during the fourth COVID-19 waves in 2020-2021 among 199 nurses working in COVID-19-dedicated departments.

Results: Mean perception of patient safety culture was low overall. Although 77.4% of nurses intended to report a near-miss event, only 20.1% actually did. Five factors predicted nurses' intention to report a near-miss event; the model explains 20% of the variance. Poor departmental organization can adversely affect the intention to report a near-miss event.

Conclusions: Organizational learning, teamwork between hospital departments, transfers between departments, and departmental disorganization can affect intention to report a near-miss event and adversely affect patient safety culture during a health crisis.

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Source
http://dx.doi.org/10.1097/NCQ.0000000000000695DOI Listing

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