AI Article Synopsis
- The study aimed to assess the impact of a recognition program on reducing burnout while enhancing engagement and job satisfaction among clinicians and faculty in a family medicine department.
- The program involved monthly recognition of selected clinicians (awardees) who honored a supportive colleague (hidden hero), with interviews conducted to gather insights from awardees, hidden heroes, and bystanders.
- Results indicated that the program improved feelings of value and teamwork, and its design allows for easy replication, requiring minimal investment and adaptable for virtual environments.
Article Abstract
Background And Objectives: Burnout is prevalent among clinicians and faculty. We sought to understand the impact of a recognition program designed to reduce burnout and affect engagement and job satisfaction in a large academic family medicine department.
Methods: A recognition program was created in which three clinicians and faculty from the department were randomly selected each month to be recognized ("awardees"). Each awardee was asked to honor a person who had supported them (a "hidden hero" [HH]). Clinicians and faculty not recognized or selected as an HH were considered "bystanders." Interviews were completed with 12 awardees, 12 HHs, and 12 bystanders for a total of 36 interviews. We used content analysis to qualitatively evaluate the program.
Results: Assessment of the "We Are" Recognition Program resulted in the categories of impact (subcategories: process positives, process negatives, and fairness of program) and HHs (subcategories: teamwork and awareness of the program). We conducted interviews on a rolling basis and made iterative changes to the program based on feedback.
Conclusions: This recognition program helped create a sense of value for clinicians and faculty in a large, geographically dispersed department. It represents a model that would be easy to replicate, requires no special training or significant financial investment, and can be implemented in a virtual format.
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|---|---|
| http://www.ncbi.nlm.nih.gov/pmc/articles/PMC10622017 | PMC |
| http://dx.doi.org/10.22454/FamMed.2023.493047 | DOI Listing |
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