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| http://dx.doi.org/10.1093/ced/llac035 | DOI Listing |
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Language barriers in emergency ambulance calls for cardiac arrest: Cases of missing vital information.
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December 2024
Prehospital, Resuscitation and Emergency Care Research Unit (PRECRU), School of Nursing, Curtin University, Bentley, WA, 6102, Australia; St John WA, Belmont, WA, 6104, Australia; Department of Epidemiology and Preventive Medicine, Monash University, Victoria, 3004, Australia; Emergency Medicine, The University of Western Australia, Crawley, WA, 6009, Australia.
In medical emergencies, phoning the ambulance service constitutes a high-stakes interaction. Call-takers rely on callers to provide information about the patient so they can promptly recognise the medical problem and take swift action to remedy it. When a language barrier exists between the call-taker and caller, this can add a further challenge, given that third-party interpreters are rarely engaged, especially for time-critical conditions such as cardiac arrest.
View Article and Find Full Text PDFIdentifying critical elements in using question prompt lists at the pharmacy counter to induce patient activation-using principles of conversation analysis.
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November 2024
Medicine use & Pharmaceutical policy, School of Public Health and Community Medicine, Sahlgrenska Academy, University of Gothenburg, Box 453, 40530, Gothenburg, Sweden. Electronic address:
Background: The incorporation of Question Prompt Lists (QPLs) into pharmacy interactions has been tested as an innovative strategy aimed at enhancing patient engagement and addressing personal information needs. However, there is a gap in understanding regarding how QPLs induce or reduce patient activation and contribute to improved medical treatment. The specific aim of the study was therefore to qualitatively describe how pharmacy encounters in which QPL are introduced unfold, in order to identify and discuss relevant interactional mechanisms that induce or reduce patient activation.
View Article and Find Full Text PDFEuropean Pharmaceutical Industry Medical Information: A Role to Play in the Provision of Medicine-Related Information to Patients.
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Novartis, Basel, Switzerland.
European pharmaceutical companies have a professional and legal obligation to provide objective, factual and non-promotional medicine-related information to both healthcare professionals (HCPs) and patients on request and have established Medical Information services to fulfil this need. Also, medicines are supplied with a package leaflet for patients and/or users-this usually includes the contact details for the company's Medical Information service. There is a large scale of patient enquiry interactions across the European region.
View Article and Find Full Text PDF"Do You Yourself Have Any Idea What is Going On?": Invitations for Lay Diagnosis in Dutch Primary Care Physiotherapy.
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Center for Language and Cognition, University of Groningen.
Lay perspectives are important in the recovery of patients with nonspecific pain as they influence levels of pain and patients' pain experiences. Although previous interactional research has focused on patients' unsolicited attempts to share their perspectives, health professions also employ specific techniques to solicit them. Physiotherapists are recommended to assess lay perspectives and include them in treatment.
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BMC Emerg Med
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School of Psychology, University of Leeds, Leeds, LS2 9JT, UK.
Background: Providing feedback to healthcare professionals and organisations on performance or patient outcomes may improve care quality and professional development, particularly in Emergency Medical Services (EMS) where professionals make autonomous, complex decisions and current feedback provision is limited. This study aimed to determine the content and outcomes of feedback in EMS by measuring feedback prevalence, identifying predictors of receiving feedback, categorising feedback outcomes and determining predictors of feedback efficacy.
Methods: An observational mixed-methods study was used.
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