Synchronous video-based communication and online learning: an exploration of instructors' perceptions and experiences.

Educ Inf Technol (Dordr)

1910 University Dr, Boise, Idaho, 83702 Idaho, USA Educational Technology, Boise State University.

Published: October 2022

AI Article Synopsis

  • Online instructors have mostly relied on asynchronous text-based communication for student interaction, but there are concerns regarding its limitations.
  • Research indicates that synchronous communication technologies, especially advancements in video-based tools, could enhance engagement and community building in online courses.
  • A study of 18 online instructors reveals that while synchronous communication offers benefits for real-time interaction, its effectiveness varies depending on the situation and requires thoughtful facilitation to foster a sense of community.

Article Abstract

Historically, online instructors have primarily, if not solely, used asynchronous text-based communication to interact and communicate with students in online courses. However, despite this use, online instructors and students have expressed concerns and limitations with asynchronous communication. Research suggests that synchronous communication technology may address some of the limitations of asynchronous communication. Further, advances in synchronous video-based communication technology make it easier than ever to incorporate synchronous communication technology into online courses. However, comparatively, little is known about online instructors' experiences and perceptions of using synchronous communication technologies in online courses and how they think they can help with community development. The purpose of this study was to explore instructors' experiences and perceptions of synchronous communication technology. Thematic analysis of semi-structured interviews with 18 online instructors resulted in the following themes: (a) instructors use synchronous communication technology in multiple and various ways in online courses; (b) the perceived benefits of real-time visual communication outweigh the drawbacks identified; (c) the benefits of nonverbal communication depend on situational factors and how synchronous features are used; (d) productive and meaningful interaction requires intentional yet flexible facilitation during synchronous sessions; (e) synchronous sessions can provide a place for community to build and grow but they are not required for community development. Altogether, findings suggest that real-time visual communication may aid in community building in online courses but that its effectiveness depends on several situational factors, and that synchronous lecturing may be less conducive to developing classroom community in online courses. Results and future research directions are discussed.

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Source
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC9607789PMC
http://dx.doi.org/10.1007/s10639-022-11360-6DOI Listing

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