Use and perception of ecosystem services on an urban river: a case from lower Gangatic plain, Eastern India.

Rapid urbanisation and climate change have emerged as serious threats to ecosystem services (ES), and the deterioration of ES is affecting the quality of life. The research on ES was long performed from monetary perspectives and neglected evaluation of ES from social perspectives. This study proposes a social appraisal approach for evaluating urban river ES on Mahananda River in English Bazar Urban Agglomeration (EBUA), Eastern India, through the social perception and preference (SPP) approach. SPP approach was performed using the importance-performance analysis (IPA) model and satisfaction index (SI). Mann-Whitney U test, correlation analysis, and a median regression were performed to better understand the overall scenario on the perception and preference for ES. The findings of the study showed that (i) the stakeholder residing along the left bank of the river were highly dependent on provisioning ES; (ii) there was limited access to cultural ES provided by the river; (iii) the stakeholders residing along the left bank and slum stakeholders residing along the right bank of the river were more dependent on rive ES; (iv) relatively higher discrepancy was reported from recreation, aesthetic, and bio-diversity; (v) satisfaction level on ES was relatively low to the stakeholder residing along the left bank (50%); and (vi) as per improvement index (II), recreation, aesthetic value, bio-diversity, and purification of water must be prioritised to meet the societal needs. Thus, the study's findings can be very effective in implementing actions for sustainable holistic river ES management through the SPP approach.