Objective: To identify concerns, barriers and facilitators impacting the use of patient portals by older patients as well as desired features in future updates.
Materials And Methods: This is a cross-sectional study consisting of 2 focus group discussions culminating in an anonymous survey administered to women who were 65 years and older receiving urogynecologic care in Northwest Ohio.
Results: Of the 205 women surveyed (91% response rate), providers and healthcare systems play the primary 2 roles (73% and 69%, respectively) in facilitating patients' use of patient portal systems and telehealth applications. Barriers to use revolved around technical difficulties (50%), privacy concerns (45%), and cost of technology (24%). The most important features desired were the ability to modify the text size within the application (47%) and an intuitive, simple interface (46%). Additional assistance for navigating technical challenges was suggested, specifically set-up of accounts (36%), saving and sharing information with caregivers (35%), and sign-in and navigation of portals (32%).
Conclusion: The paucity of age-aligned medical access software and products may lead to worsening of digital exclusion and disparities in healthcare. Portal application developers and healthcare systems must advance efforts that consider the needs of those who may be older when designing patient portals.
Download full-text PDF |
Source |
|---|---|
| http://www.ncbi.nlm.nih.gov/pmc/articles/PMC9277451 | PMC |
| http://dx.doi.org/10.1093/jamiaopen/ooac061 | DOI Listing |
Publication Analysis
Top Keywords
Similar Publications
Consumer Access and Utilization of Patient Portals for Electronic Health Records: A Cross-Sectional Study in Saudi Arabia.
Comput Inform Nurs
January 2025
Author Affiliations: Medical Informatics and E-learning Unit, Medical Education Department, College of Medicine, King Saud University (Dr R.N. Aldekhyyel); College of Medicine, King Saud University (Mss Alshafi, Almohsen, Alhowaish, Alabbad, Alwahibi, and Alsuhaibani); and Department of English Literature, College of Languages, Princess Nourah Bint Abdulrahman University (Dr R. Aldekhyyel), Riyadh, Saudi Arabia; and School of Nursing, University of Minnesota (Dr Rajamani), Minneapolis.
Exploring Health Educational Interventions for Children With Congenital Heart Disease: Scoping Review.
JMIR Pediatr Parent
January 2025
Department of Design Innovation, College of Design, University of Minnesota, Twin Cities, Minneapolis, MN, United States.
Background: Congenital heart disease (CHD) is the most common birth defect, affecting 40,000 births annually in the United States. Despite advances in medical care, CHD is often a chronic condition requiring continuous management and education. Effective care management depends on children's understanding of their condition.
View Article and Find Full Text PDFPatient Experiences and Perspectives When MyChart is Introduced in a Large Community Hospital: Mixed Methods Study.
J Med Internet Res
January 2025
Institute for Better Health, Trillium Health Partners, Mississauga, ON, Canada.
Background: Patient portals, or secure websites linked to electronic medical records, have emerged as tools to provide patients with timely access to their health information. To support the potential benefits of patient portals such as improved engagement in health care, it is essential to understand how patients and caregivers experience these portals.
Objective: This study aimed to explore patient and caregiver experiences, facilitators, and barriers to accessing and using a patient portal called MyChart during the initial stages of its implementation.
A systematic review of the effect of personal health records on patient activation.
Digit Health
January 2025
Institute of Health Informatics, London, UK.
Background: Personal health records (PHRs) or patient portals have been on the healthcare policy agenda for many countries as a promising mechanism to support patient-centred healthcare by making medical records accessible to patients and those assisting patients in health self-management. Studies on clinical outcome have been inconsistent. To help us to understand why, we propose to look at measures that precede clinical outcome, specifically patient engagement and activation.
View Article and Find Full Text PDFDisparities in Access and Utilization of Electronic Health Record Patient Portals.
J Gen Intern Med
January 2025
Division of Oncology, Washington University School of Medicine, St. Louis, MO, USA.
Objective: The aim of this study was to assess changes in the accessibility and utilization of electronic health record patient portals in recent years, focusing on whether these changes occurred equitably across different racial, ethnic, and socioeconomic groups.
Materials And Methods: The study utilized nationally representative samples from the 2019 and 2022 Health Information National Trends Surveys. A difference-in-differences design was used to determine if increases in access and utilization occurred equally for all segments of the population.
Want AI Summaries of new PubMed Abstracts delivered to your In-box?
Enter search terms and have AI summaries delivered each week - change queries or unsubscribe any time!