Taking a Disagreeing Perspective Improves the Accuracy of People's Quantitative Estimates.

Psychol Sci

Marketing and Supply-Chain Management, School of Business and Economics, Maastricht University.

Published: June 2022

Many decisions rest on people's ability to make estimates of unknown quantities. In these judgments, the aggregate estimate of a crowd of individuals is often more accurate than most individual estimates. Remarkably, similar principles apply when multiple estimates from the same person are aggregated, and a key challenge is to identify strategies that improve the accuracy of people's aggregate estimates. Here, we present the following strategy: Combine people's first estimate with their second estimate, made from the perspective of someone they often disagree with. In five preregistered experiments ( = 6,425 adults; = 53,086 estimates) with populations from the United States and United Kingdom, we found that such a strategy produced accurate estimates (compared with situations in which people made a second guess or when second estimates were made from the perspective of someone they often agree with). These results suggest that disagreement, often highlighted for its negative impact, is a powerful tool in producing accurate judgments.

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Source
http://dx.doi.org/10.1177/09567976211061321DOI Listing

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