AI Article Synopsis

  • Free and open-source software projects are vital digital infrastructure, largely maintained by unpaid volunteers, which poses a risk if new volunteers aren't recruited effectively.
  • These projects allow for the study of language dynamics through their open collaborative platforms, providing insights into community interactions and their real-world effects.
  • The study focuses on how language use, particularly sentiment and gratitude, influences newcomers’ likelihood to return, depending on the context of their initial interactions with the community.

Article Abstract

Free and open-source software projects have become essential digital infrastructure over the past decade. These projects are largely created and maintained by unpaid volunteers, presenting a potential vulnerability if the projects cannot recruit and retain new volunteers. At the same time, their development on open collaborative development platforms provides a nearly complete record of the community's interactions; this affords the opportunity to study naturally occurring language dynamics at scale and in a context with massive real-world impact. The present work takes a dynamical systems view of language to understand the ways in which communicative context and community membership shape the emergence and impact of language use-specifically, sentiment and expressions of gratitude. We then present evidence that these language dynamics shape newcomers' likelihood of returning, although the specific impacts of different community responses are crucially modulated by the context of the newcomer's first contact with the community.

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Source
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC9287033PMC
http://dx.doi.org/10.1111/cogs.13134DOI Listing

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