The aim of this research is to identify the main determinants of patients' complaints and potential mediators and moderators in this regard. This research shows that complaints can result from a complex set of processes involving direct, mediating, and moderating effects. Interventions aimed at reducing patients' complaints should consider specific patient groups and experiences.
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|---|---|
| http://www.ncbi.nlm.nih.gov/pmc/articles/PMC8655438 | PMC |
| http://dx.doi.org/10.1177/11786329211057351 | DOI Listing |
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