AI Article Synopsis
- Mental health and social service agencies had to quickly adapt during COVID-19, creating challenges for adults with serious mental illness (SMI).
- A study involving in-depth interviews with 20 hospitalized adults revealed that while many found the new systems helpful, several had significant unmet needs, particularly in accessing mental health care and public benefits.
- Though none had used telemedicine before the pandemic, most participants adjusted well; those who struggled often lacked personal devices or found telemedicine less personal or too distracting.
Article Abstract
In response to COVID-19 mitigation policies, mental health and social service agencies have had to rapidly change their operations, creating challenges for patients with serious mental illness (SMI). This study aimed to explore the experiences of adults with SMI navigating these altered systems during the pandemic. In-depth interviews were conducted with 20 hospitalized adults with SMI in the fall of 2020; they were coded using thematic analysis. Most participants found the new systems effective at meeting their essential needs. However, several reported significant unmet needs, including inability to access mental health care and public benefits. These participants lacked identification documents, housing, and/or a personal device. Although none of the participants used telemedicine before COVID-19, most reported no or minimal problems with telemental health. Those reporting difficulties did not have personal devices, were receiving audio-only services, or viewed telemedicine as less personal or too distracting.
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|---|---|
| http://www.ncbi.nlm.nih.gov/pmc/articles/PMC8614196 | PMC |
| http://dx.doi.org/10.1097/NMD.0000000000001389 | DOI Listing |
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