Factors Influencing Adjustment to Remote Work: Employees' Initial Responses to the COVID-19 Pandemic.

Int J Environ Res Public Health

Department of Industrial Engineering and Management, Aalto University, Maarintie 8, 00076 Aalto, Finland.

Published: June 2021

The COVID-19 crisis has disrupted when, where, and how employees work. Drawing on a sample of 5452 Finnish employees, this study explores the factors associated with employees' abrupt adjustment to remote work. Specifically, this study examines factors (i.e., work independence and the clarity of job criteria), factors (i.e., interpersonal trust and social isolation), factors of work (i.e., change in work location and perceived disruption), and dynamics (i.e., organizational communication quality and communication technology use (CTU)) as mechanisms underlying adjustment to remote work. The findings demonstrate that structural and contextual factors are important predictors of adjustment and that these relationships are moderated by communication quality and CTU. Contrary to previous research, trust in peers and supervisors does not support adjustment to remote work. We discuss the implications of these findings for practice during and beyond times of crisis.

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http://www.ncbi.nlm.nih.gov/pmc/articles/PMC8297254PMC
http://dx.doi.org/10.3390/ijerph18136966DOI Listing

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