Improving Questionnaires for Medical Surveillance of Hazardous Drug Exposure: Results of a Pilot Study.

Background: Numerous drugs pose harm to healthcare workers. Medical surveillance (MS) questionnaires often do not capture desired information. Social cognitive theory, plain language, and quality improvement were explored to design an MS questionnaire. The goal of this study was to pilot test an MS questionnaire assessing employees' hazardous drug (HD) exposures consistent with a 2016 public standard addressing safe handling of HDs in health care.

Methods: A cross-sectional study design was used to conduct qualitative analysis of questionnaire data collected from a convenience sample of three to five employees from each of the four departments at elevated risk of HD exposures in a large tertiary healthcare organization. Key research questions addressed employees' understanding of questionnaire items and interview completion rates.

Findings: Fourteen employees (oncology nurses, pharmacy technicians, housekeepers, and laundry workers) participated. None had participated in the organization's prior hazardous drug medical surveillance (HDMS) activities. For the surveillance process, employees preferred in-person interviews to emailed questionnaires. Challenges for questionnaire comprehension related to employees' basic skills of literacy and numeracy.

Conclusion/application To Practice: Strategies for ensuring employee comprehension of health and safety communications are critical. Questionnaires should be written in plain language employees can understand the first time it is read.