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Reducing Response Effort to Improve Employee Preparedness in a Human Service Organization. | LitMetric

Reducing Response Effort to Improve Employee Preparedness in a Human Service Organization.

Behav Anal Pract

School of Psychology, University of Florida, 945 Center Dr., Gainesville, FL 32611 USA.

Published: March 2021

AI Article Synopsis

  • The study focused on improving therapists’ preparedness for a social skills group through reduced response effort and email prompts.
  • Participants were surveyed to assess their knowledge of the lesson and sport, revealing deficiencies in access to materials and prompts.
  • Findings indicated that simplifying access to materials and sending email reminders significantly enhanced therapists' preparedness compared to not using email prompts.

Article Abstract

We examined the effectiveness of reducing response effort and an e-mail prompt for increasing preparedness of 17 therapists for a social skills group in a human services organization. We evaluated whether participants knew the correct lession and sport and whether they felt prepared for the session via a paper survey. The Performance Diagnostic Checklist-Human Services indicated deficiencies in all four domains. The most significant barriers were prompts and access to materials. Results showed that the reduced response effort to access materials and email prompt increased employee preparedness compared to the no e-mail condition.

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Source
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC7900286PMC
http://dx.doi.org/10.1007/s40617-020-00512-0DOI Listing

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