Weekly Email Reminders Increase Nursing Students' Use of Empathic Communication: A Randomized Controlled Trial.

Nurse Educ

Author Affiliations: Assistant Professor (Dr Varagona), Associate Professor (Dr Myers), and Professor Emeritus of Nursing (Dr Wilson), Kennesaw State University WellStar School of Nursing, Georgia.

Published: November 2021

Background: Empathic communication has numerous patient benefits, yet many nurses do not possess or utilize empathic communication skills.

Purpose: This study compared the efficacy of 2 low-cost, low-resource-intensive interventions to increase nursing students' use of empathic communication.

Methods: The study was a randomized controlled trial with a pretest, posttest, and 3-month follow-up test. Participants were assigned to 1 of 4 groups: weekly empathic communication email reminders, an empathic communication quick reference guide, both, or neither.

Results: All groups showed a significant increase in empathic communication between the pretest and posttest. The group that received emails only showed a significant increase above and beyond the control group. None of the groups significantly increased or decreased their empathic communication between the posttest and 3-month follow-up test.

Conclusions: Weekly empathic communication email reminders can increase nursing students' use of empathic communication above and beyond traditional lectures and class activities.

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Source
http://dx.doi.org/10.1097/NNE.0000000000000978DOI Listing

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