Structural Facilitators and Barriers to Access to and Continuity of French-Language Healthcare and Social Services in Ontario's Champlain Region.

Healthc Policy

Full Professor, School of Social Work, University of Ottawa, Founding Member, GReFoPS, University of Ottawa, Project Manager, LE CAP - Centre d'appui et de prévention, Ottawa, ON.

Published: August 2020

Purpose: The purpose of this article is to examine access to and continuity of French-language healthcare and social services in Ontario's Champlain region through an analytical framework that incorporates people seeking care, their caregivers and the linguistic component of care into a health and social service system bounded by community, organizational, political and symbolic structures.

Methods: Experiences of French-speaking seniors seeking care and those of health and social service providers and managers from two qualitative exploratory studies are used to describe trajectories through the system.

Results: Participants exposed how, together with community vitality, issues within each of the system's symbolic, political or regulatory and organizational structures influence these trajectories.

Conclusions: To meet the needs of francophone seniors, additional work is needed to increase French-language services coordination within the organizational, regulatory and policy structures of the health and social service system.

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Source
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC7435076PMC
http://dx.doi.org/10.12927/hcpol.2020.26289DOI Listing

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